Administration

We understand that sound administration and logistical practices are the cornerstone of good management and a strong association. 

We arrange and staff phone lines exclusively for a client’s members, as well as dedicated email addresses and voice mail boxes for all CMS team members who work on behalf of a client. For all practical purposes, no one should know that we are an association management firm but rather should see our team as an extension of a client’s staff.  

Our staff can monitor and respond to all public and member inquiries to the client, whether via phone call, email, fax, or other means. 

• Management of email 
• Live-person reception services   
• Mailing services 

Depending on scope and on a case-by-case basis we can also provide administrative support to associations with existing staff in this area, including: 

• Payroll administration
• Employee benefits administration support
• Workers’ compensation policy administration
• Other employee related administrative support